yes, it’s true. Someone has lost their everlovin’ mind here, and I don’t know if it’s me or the VirginMobile website. I need to check something on my account, and I can’t get in. And since it will only tell me it can’t log me in when I ask it to email me a password … I don’t know which of us needs to be shot. I have tried a bazillion combinations, and it just hates me. Ok, two, but really, it’s all I can think of.
And which of these 14 secret questions did I pick??????? And, umm, what was the answer?
Yeah, I wrote it down. Somewhere.
I have resorted to using an index card box with index cards for website login info (including the crazy questions if I forget).
It seems to help me, though if I had a burgler in my home he could get some good info off my cards!!
Blame the FCC. They are all over account security and making life not so fun for customers and customer care alike.